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Refund Policy For Bizoso Consulta

Document Code: BIZ-CAN-REFUND-2024
Effective Date: Dec 10, 2024
Corporate Identifiers: 🇨🇦 BN: 791892613 | 🇺🇸 EIN: 98-1906505 | 🇬🇧 UK: 16666993
Governing Jurisdiction: Province of Ontario, Canada
Regulatory Framework: Canadian Contract Law; Canadian Electronic Commerce Act (CECA); Canada Evidence Act.

1. THE "FEE-FOR-LABOR" COMMERCIAL MODEL

Bizoso Consulta operates exclusively as a premium administrative facilitation and documentation management firm. We do not sell physical goods, nor do we sell guaranteed visas, permits, or corporate approvals. The Client is strictly purchasing our administrative time, digital CRM infrastructure, and consulting expertise. Because human labor, digital server allocation, and administrative review time cannot be un-worked, returned, or un-allocated, Bizoso Consulta strictly enforces a 0% Refund Policy.

2. ABSOLUTE ZERO-REFUND MANDATE

All professional facilitation fees, administrative charges, and service retainers paid to Bizoso Consulta are strictly, entirely, and irrevocably non-refundable under all circumstances.

  1. This policy applies regardless of the final outcome of the application.
  2. This policy applies regardless of the Client's subjective satisfaction with the service.
  3. This policy explicitly supersedes any prior verbal communications, outdated website templates, or legacy agreements that may have implied the possibility of a partial refund.

3. THE MYTH OF "UNINITIATED SERVICES" & IMMEDIATE RESOURCE ALLOCATION

Bizoso Consulta does not recognize or offer a "cooling-off" period. The Client explicitly acknowledges that the professional facilitation fee is fully earned the exact moment the digital payment is cleared and the internal CRM case file is generated.

  1. Instant Labor Expenditure: Upon payment, Bizoso Consulta immediately expends non-recoverable corporate resources. This includes the allocation of secure, encrypted CRM server space, the generation of digital cryptographic audit logs, the assignment of a dedicated administrative case manager, and the initiation of initial profile compliance reviews.
  2. No "Buyer's Remorse": Because this digital infrastructure and administrative triage are triggered instantly, the Client legally concedes that they cannot demand a refund by claiming "no work has been done yet" simply because a final document has not yet been submitted to a government agency.

4. SOVEREIGN REJECTIONS & UNRECOVERABLE THIRD-PARTY FEES

Our administrative service fee covers the preparation, compilation, and formatting of your file; it does not buy a positive government outcome.

  1. Government Refusals: If a sovereign government (e.g., IRCC, USCIS, UKVI) rejects your business formation, refuses your eVisa, or denies your permit, this sovereign decision does not erase, invalidate, or reverse the hours of professional labor our staff dedicated to processing your file. A visa refusal does not entitle the Client to a refund.
  2. Lost Third-Party Disbursements: Bizoso Consulta frequently remits payments to third parties on the Client's behalf (such as non-refundable government filing fees, state registry costs, or Registered Agent retainers). Bizoso Consulta cannot and will not refund money that has already been legally transferred to a government treasury or an independent third-party vendor.

5. CLIENT-INITIATED ABANDONMENT & FORFEITURE OF FUNDS

Bizoso Consulta is not responsible for a Client's inability or unwillingness to complete their own application.

  1. Failure to Provide Documentation: If the Client fails to provide the required passport scans, bank statements, or corporate details within a reasonable timeframe, or ignores communication from their case manager, the file will be classified as abandoned.
  2. Changing Minds: If a Client decides they "no longer want to proceed" or "changed their travel plans" after payment has been remitted, this constitutes Client-Initiated Abandonment. A Client changing their mind does not entitle them to a refund for the server space reserved and the administrative time already spent attempting to manage their file. All funds are permanently forfeited.

6. CHARGEBACK FRAUD & LIQUIDATED DAMAGES

Bizoso Consulta fiercely protects its merchant accounts and aggressively defends against "Friendly Fraud" (when a client pays for a service, receives a government refusal or changes their mind, and then maliciously tells their credit card company the charge was unauthorized or the service was not provided).

  1. Material Breach of Contract: Attempting to bypass our strict non-refundability policy by initiating a credit card chargeback, PayPal dispute, or bank reversal constitutes a severe, uncurable material breach of this corporate agreement.
  2. Classification as Liquidated Damages: Upon the initiation of a bank dispute, all funds cleared to date will be permanently classified and retained as pre-agreed "Liquidated Damages." The Client legally agrees that this is not an unjust penalty, but rather a fair, pre-calculated compensation for the financial harm, administrative disruption, and labor costs Bizoso Consulta incurs while fighting the dispute.
  3. The Evidentiary Defense (CECA): Bizoso Consulta will immediately submit the Client’s complete digital audit trail directly to the merchant bank, credit card issuer, or collection agency. This includes the Client's CECA-compliant electronic signature, IP login history, uploaded identity documents, and timestamped communications, which will be used to definitively win the dispute and prove the Client committed chargeback fraud.

7. MANDATORY MEDIATION (THE "TABLE TALKS" PROTOCOL)

If a Client is experiencing an operational issue, they are legally bound to adhere to the dispute resolution framework outlined in our Master Terms of Service.

  1. The Client must submit a formal portal ticket and engage in a mandatory thirty (30) day internal mediation period. * The Client is strictly prohibited from initiating bank chargebacks, filing consumer complaints, or leaving defamatory reviews during this investigative window. Any Hostile Financial Action taken before the conclusion of this 30-day period will result in the immediate termination of services and the permanent forfeiture of all funds.

8. POLICY ACKNOWLEDGMENT

By remitting payment via our digital gateways, signing an electronic invoice, or uploading a document to our servers, the Client explicitly acknowledges that they have read, understood, and legally bound themselves to this strict Zero-Refund Policy.

Bizoso Consulta Corporate Locations & Support:

🇨🇦 Toronto (HQ): 735-D 2967 W Dundas St. W, Toronto, ON
🇨🇦 Calgary: 1122 3 St SE, Calgary, AB
🇺🇸 New York: 211 E 43rd St, 753 - 7th Floor, New York, NY
Phone: +1-(437)-524-6729 | +1-(289)-204-6621
Email: [email protected] | Web: www.bizoso.ca

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